Privacy Policy & GDPR Statement

 CoLa Training Services Ltd.

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General Data Protection Regulation Policy 2020 Statement

CoLa Training Services is committed to protecting and respecting your privacy. This Policy explains how we collect and use information about you through our website and other means.

We are committed to ensuring that your privacy is maintained and protected. Should we ask you to provide certain information by which you can be identified then we assure you it will only be used in accordance with this Privacy Policy.

We may change this policy from time to time by updating our web page. You should continue to check its contents to ensure that you are content with any changes made. Should you have any questions about this policy, want to exercise your right to see a copy of the information we hold about you, or think that the information we hold may be incorrect, you may contact our Data Controller, Stephen Cock by email (colatraining@colatraining.org.uk) or by post to: CoLa Training Services, Phoenix Centre, Swineshead Road, Boston PE21 7JG.

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Data Controller

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For the purpose of the Data Protection Act 1998 the Data Controller if the Managing Director of CoLa Training Services Ltd.

What we collect and how we use it

CoLa Training Services and it’s web provider monitor visits to our website. We may collect your name, your contact details, including your email address, or we may collect demographic information such as post codes, preferences and interests. The information we collect is used to improve the services CoLa Training Services provide so that you are able to benefit from it. The information we collect in this process may identify you as an individual. However we do not seek to identify individuals unless they volunteer their contact details. In some circumstances our records will identify organisations visiting our website and we may use that information in managing our relationship with those organisations, for example, in considering how to develop the services we can offer.

We may also collect personal information from online forms, including but not limited to, information about you, which you provide to us through input areas within our website. Further information is also collected about you every time you email us with your details, which may include name, postal and email address, telephone numbers and diversity information which we collect for the purpose of discharging our statutory obligations.

We may have cause to contact you by letter, telephone, email or otherwise, unless you have opted out of communications, in relation to the purposes specified in this Privacy Policy. It is therefore fundamental importance that you ensure your records are kept up to date with us.

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Communication and Marketing

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If we propose to use your details to send you information from CoLa Training Services which we believe may be of interest to you (other than information you have specifically requested) we give you the opportunity to tell us that you do not wish to receive such information in the future.

We will not use your information for purposes that are not clear when you provide your details and will not disclose them outside CoLa Training Services personnel, except in very limited circumstances, for example, with your agreement or where we are legally obliged to do so. Under no circumstances will your information be sold or used by any other organisation.

 

How we use cookies

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A cookie is a small file which asks for permission to be placed on your computer’s hard drive. Once you give permission the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering information about your preferences. We may use traffic log cookies to identify which pages are being used most. This helps analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall cookies help us provide a better website by enabling us to monitor which pages are searched and found useful and which are not. A cookie in no way gives us access to your computer or any information about you, other than data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

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Other Websites

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Our website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other websites using the links provided the operators of these websites may collect information from you which will be used by them in accordance with their own Privacy Policies, which may differ from ours. Therefore if you use these links to leave our site and visit websites operated by Third Parties we cannot be responsible for the protection and privacy of any information that you provide whilst on those websites. Please check their policies before you submit any data to these websites.